We have been made aware that SKU XXX is printed with the same UPC as SKU YYY. Could you please double-check and confirm whether this issue is limited to a specific batch or affects the entire production run? Our team has already notified the manufacturer, and we are coordinating next steps based on the final unit count reported from each fulfillment center. Please CC Jane Doe on all communication as well on this incident.
We have been made aware that SKU XXX is printed with the same UPC as SKU YYY. Could you please double-check and confirm whether this issue is limited to a specific batch or affects the entire production run? Our team has already notified the manufacturer, and we are coordinating next steps based on the final unit count reported from each fulfillment center. Please CC Jane Doe on all communication as well on this incident.