Scene | 情境 Passenger arrives at the airline counter for an international flight with a connecting transfer. 旅客到航空公司櫃檯辦理國際航班，並有轉機航班。
Conversation | 對話👩💼 Staff / 櫃檯人員: Good afternoon. May I see your passport, ticket, and visa, please? 下午好，請出示您的護照、機票和簽證。
🧳 Passenger / 旅客: Sure, here they are. I’m flying to London with a transfer in Dubai. 好的，這是我的文件。我先飛往杜拜，再轉機到倫敦。
👩💼 Staff: Thank you. Are you checking in any luggage today? 謝謝。您今天有要托運的行李嗎？
🧳 Passenger: Yes, I have two suitcases and one carry-on. 有的，我有兩件托運行李和一件隨身行李。
👩💼 Staff: Please place them on the scale. 請把行李放到秤上。
🧳 Passenger: Here you go. 好的。
👩💼 Staff: One of your bags is overweight by 7 kilograms. Would you like to pay the excess baggage fee or remove some items? 其中一件行李超重 7 公斤。您要支付超重費用，還是取出一些物品？
🧳 Passenger: I’ll pay the fee. How much is it? 我支付超重費用。請問是多少？
👩💼 Staff: It’s $120 USD. 是 120 美元。
🧳 Passenger: Okay, I’ll pay by card. 好的，我用信用卡支付。
👩💼 Staff: Done. Now, do you have any special requests, such as meal preference or assistance? 完成了。您有任何特殊需求嗎？例如餐點偏好或協助？
🧳 Passenger: Yes, I’d like a vegetarian meal, and I need wheelchair assistance upon arrival in London. 是的，我要素食餐，並且在倫敦抵達時需要輪椅協助。
👩💼 Staff: Noted. I’ve added those requests. Your luggage will be checked through to London, so you don’t need to pick it up in Dubai. 好的，我已經加上您的需求。您的行李會直掛到倫敦，所以在杜拜不需要領取。
🧳 Passenger: Great. Could I have an aisle seat, please? 太好了。可以給我靠走道的座位嗎？
👩💼 Staff: Certainly. Here is your boarding pass. Boarding starts at 9:45 at Gate B22. 當然可以。這是您的登機證。登機將於 9:45 在 B22 登機口開始。
🧳 Passenger: Thank you very much. 非常感謝。
👩💼 Staff: Have a pleasant journey! 祝您旅途愉快！
📝 Key Phrases | 常用片語
- Check in luggage (托運行李)
- Boarding pass (登機證)
- Gate (登機口)
- Window seat / Aisle seat (靠窗座位 / 靠走道座位)
- Weight limit (重量限制)
- Connecting flight (轉機航班)
- Excess baggage fee (超重行李費)
- Vegetarian meal (素食餐)
- Wheelchair assistance (輪椅協助)
- Checked through luggage (直掛行李)
